Refund policy

Aussie Disposals Wagga – Returns & Exchange Policy

Returns Policy

At Aussie Disposals Wagga, we want you to be happy with your purchase. If you change your mind, we offer store credit subject to the following conditions:

Change of Mind Returns

  • Returns must be made within 14 days of the original purchase.
  • A valid proof of purchase (receipt, tax invoice, or bank transaction) is required.
  • Items must be unused, in original condition, and include all original packaging, tags, manuals, and accessories.
  • No refunds will be provided for change of mind purchases.
  • Approved change of mind returns will receive a store credit for the purchase price paid.

Store Credit

  • Store credit can be used on any future purchase in-store.
  • Store credit is not redeemable for cash.
  • Store credit will be issued at the value of the original purchase price shown on the receipt.

Items That Cannot Be Returned for Change of Mind

For hygiene, safety, or supplier reasons, we cannot accept change of mind returns on:

  • Clearance or sale items (unless faulty).
  • Special orders or custom ordered products.
  • Engraved or personalised items.
  • Gift cards.
  • Underwear, socks, or other personal hygiene items once opened.
  • Food, drinks, gas cylinders, fuel, or other consumable products.
  • Products that have been used, damaged, altered, or are not in resalable condition.

Faulty or Incorrect Products

If a product is faulty, not of acceptable quality, or does not match its description, your rights are protected under the Australian Consumer Law (ACL). Depending on the issue, you may be entitled to a repair, replacement, or refund.

Where possible, products may need to be assessed before a remedy is provided.

Important Information

  • Please inspect your purchase before leaving the store where possible.
  • We reserve the right to refuse a return that does not meet the above conditions.
  • This policy does not limit or exclude your rights under the Australian Consumer Law.